Return Policy

Effective Date: January 20, 2026

Magnolia Medical & Aesthetics Return Policy
 

Introduction

At Magnolia Medical & Aesthetics, we strive for 100% customer satisfaction. However, we recognize that there are exceptions. Our return policy is as follows:
 

Product Returns

Products may be returned within 7 days of purchase with a receipt or proof of purchase. A store credit or credit card reversal will be issued. After the 7th day (through the 14th day) following purchase, returns will be accepted with proof of purchase for account credit only. Returns will not be accepted after the 14th day for any reason.
 

Services & Treatment Packages

Services and treatments purchased in advance (or as part of a package) will remain on your account until they are used. Store credit does not expire.
 

Service & Treatment Satisfaction

If you experience an adverse reaction or are dissatisfied with any service or treatment, Magnolia Medical & Aesthetics will provide one of the following options: 1. Credit card reversal. 2. Credit placed on your account within 30 days. 3. Exchange the purchased treatment for another service or treatment of equal value. If, for any reason, you are unable to continue your treatment or services within one year of purchase, Magnolia Medical & Aesthetics will refund the unused services or treatments, less a 20% administrative fee. Please note: Refunds for services or treatments will not be issued after one year from the original purchase date. However, any unused services or treatments will remain on your account and may be redeemed at any time in the future.
 

Cash Refunds

NO CASH REFUNDS WILL BE GIVEN FOR ANY REASON.

 

Contact Us

If you believe we are not complying with this Return Policy or have any questions, please contact us:
 

Magnolia Medical & Aesthetics
19141 Stone Oak Parkway, Suite 504
San Antonio, TX 78258
📞 (210) 600-3335
📧 info@magnoliamedskin.com